Zomato Lays Off 600 Employees as Ai Powered Customer Support System Nugget takes over
ZOMATO has fired about 600 employees from its customer support division. This trimming is at a time when the company’s food delivery growth is slowing down and Quick Commerce Unit Blinkit is constantly suffering. The company recently launched its AI-powered customer support platform ‘Nugget’, which is now handling more than 1.5 crore customer interaction every…